Case Study: Morrisette Paper Company saves 80% and eliminates carrier pain points with Commio thinQ Voice

Morrisette Paper Eliminates Voice Carrier Pain Points in the Cloud

Morrisette Paper Company, a 10-location packaging and facility solutions provider, needed to break free from an inflexible and expensive voice carrier. The company was dealing with slow provisioning, limited support and transparency, and poor control over inbound and outbound SIP calling. Commio’s thinQ Voice was chosen to address these carrier pain points.

With Commio’s thinQ Voice, Morrisette gained more control over number provisioning, call routing, failover, and troubleshooting through a transparent web interface and expert support. The company reported more than 80% savings on telephony costs, 99.99% uptime through built-in redundancy, and faster resolution of call issues thanks to real-time reporting and self-service tools.

Morrisette Paper Company

James Cass

Information Technology Director