Case Study: Morrisette Paper Company eliminates carrier pain points and cuts telephony costs with Commio

Morrisette Paper Company cuts telephony spend 80% with Commio

Morrisette Paper Company, a provider of packaging and facility solutions, faced significant challenges with its incumbent voice carrier. The company was dealing with expensive and inflexible SIP services, inadequate support, slow number provisioning, and a lack of tools to manage its telephony needs. Seeking to break free from these constraints, Morrisette turned to Commio for a new cloud-based voice solution.

Commio replaced the inflexible carrier with its thinQ platform, providing Morrisette with a U.S.-based support team and self-service tools for provisioning and call research. The solution included dynamic failover and least cost routing. As a result, Morrisette achieved an 80% reduction in its monthly telephony spend, gained full control over its inbound and outbound calls, and ensured 99.99% uptime.

Morrisette Paper Company