Case Study: Vobis Software cuts telephony costs by 50% with Commio Voice

Healthcare System Saves 50% on Telephony

Vobis Software, part of PCI Internet & Telecom Solutions, helps businesses in Oregon with telecom services, but one of its healthcare clients was stuck with an outdated, expensive phone system that lacked modern features. The rural, multi-campus Lower Umpqua Hospital District was paying high monthly costs for mediocre service, and needed a more flexible, reliable communications setup for patients, staff, and administrators. Commio was brought in through thinQ Voice to help modernize the environment.

Commio, using thinQ Voice with SIP trunking and cloud communication capabilities, replaced the legacy telephony hardware and provided inbound and outbound voice service with features like dial by name, voicemail, and voicemail-to-email transcription. The result was more than a 50% reduction in telephony costs, higher-quality calls, 99.99% uptime with built-in failover, and faster number porting and support.

Vobis Software

Mark Grigsby

Operations Manager