Case Study: Australian Competition & Consumer Commission achieves fast, accurate certified translations with Commercial Translation Centre

Australian Competition & Consumer Comission achieves 98.75% error-free pages with Commercial Translation Centre

Commercial Translation Centre (CTC) provided translation services for the Australian Competition & Consumer Commission (ACCC). The challenge involved translating a high volume of confidential documents under strict deadlines and specific templates, while also needing to avoid duplicated work across a vast archive of material.

CTC's solution involved using NAATI-certified translators for a variety of languages, implementing document management to prevent duplication, and offering express delivery options. The vendor ensured legal-level quality assurance for court-bound documents and maintained a 98.75% error-free page rate. All documents were delivered within 20 days, with urgent requests handled within 24 hours, successfully meeting the ACCC's rigorous requirements.

Australian Competition & Consumer Comission