Case Study: ManaMed achieves scalable ERP-first B2B commerce with commercebuild

ManaMed processes 60% of orders with commercebuild to scale ERP-first B2B commerce

ManaMed, a manufacturer and distributor of orthopedic braces and medical equipment, faced challenges with its previous customer portal which created data duplication and manual processes. As the company grew, it needed a B2B commerce platform built around its Microsoft Business Central ERP to serve customers with unique pricing and terms. They turned to commercebuild for a solution.

commercebuild implemented its ERP-first commerce platform, which extended Business Central rather than replacing it. This allowed customer-specific information to be managed from a single source of truth. The solution resulted in 60% of orders being processed through the new platform, with adoption expected to reach 80%. commercebuild also helped reduce payment processing costs and provided a scalable foundation for future growth.

ManaMed