Case Study: Buffa Distribution achieves faster same-day shipping and scalable B2B ecommerce with commercebuild

Buffa Distribution Bowls a Strike with commercebuild

Buffa Distribution, the largest bowling products distributor in Canada (shipping to more than 12 countries), needed a more robust solution to handle both B2C and B2B eCommerce and replace an entry‑level accounting system that couldn’t scale. To address that challenge they implemented commercebuild’s eCommerce platform integrated with Sage 300 to provide a unified, real‑time webstore and back‑office environment.

commercebuild’s integration with Sage 300 automated order flow into the warehouse in seconds, enabled integrated payment processing, bilingual sites, complex pricing and promotions, and customer visibility into transactions and tracking. The solution processes about 150 orders per day, increased same‑day shipping capacity, and freed staff previously dedicated to order entry (four full‑time people) to focus on marketing and customer relationships—allowing Buffa Distribution to scale without adding headcount.

Buffa Distribution

Mark Buffa

CEO