Case Study: Batteries Expert achieves efficient B2B and B2C order processing with commercebuild

A commercebuild Case Study

Preview of the Batteries Expert Case Study

Batteries Expert processes 85% of orders through commercebuild and ships within 24 hours

Batteries Expert, a retailer of high-performance energy products, partnered with commercebuild to implement a custom eCommerce solution. Their challenge was to streamline operations and efficiently manage a high volume of orders for their extensive catalog of over 5,000 products across both B2C and B2B sales channels.

commercebuild provided a tailored solution that included a custom product finder and leveraged platform features like quotes and saved carts. The system seamlessly integrates with their ERP, automating order processing. This has resulted in a highly efficient operation where over 85% of their approximately 30,000 annual orders are processed online and are ready for shipment within 24 hours. The IS Director for Batteries Expert stated that the commercebuild solution provides one of the best returns on investment of any application they have implemented.


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