Case Study: Owner-Operator Independent Drivers Association strengthens payments, fraud prevention, and compliance with Commerce Bank

Owner-Operator Independent Drivers Association stops $20,000 in fabricated checks with Commerce Bancshares

The Owner-Operator Independent Drivers Association (OOIDA), a nonprofit representing independent truckers, required secure and efficient payment processing for merchandise sales at conferences, along with robust fraud prevention and treasury services to protect member funds. They turned to their long-term banking partner, Commerce Bancshares, for solutions including the Clover Flex point-of-sale system and Positive Pay services.

Commerce Bancshares implemented its Clover Flex devices for secure, on-the-go payments and its Positive Pay service to automatically flag fraudulent checks. This solution successfully prevented a $20,000 fraud attempt and provided valuable security training that helped OOIDA staff identify a phishing call. The dedicated, in-house support from Commerce, including for PCI compliance, fostered a trusted partnership and provided OOIDA with confidence in their financial operations.

Owner-Operator Independent Drivers Association