Case Study: Veterans United Home Loans turns AP into a profit center with Commerce Bank’s card payment program

A Commerce Bancshares Case Study

Preview of the Veterans United Home Loans Case Study

Columbia-based mortgage lender, Veterans United, just keeps growing.

Veterans United Home Loans, a major VA mortgage lender, faced the challenge of maximizing revenue from its accounts payable process while efficiently managing a high volume of vendor payments. To address this, they partnered with vendor Commerce Bank to implement and expand a purchasing card program.

Commerce Bank's solution provided a robust purchasing card system and an incentive program devised by the customer to motivate their AP team to shift vendor payments to cards. This transformed their AP department into a profit center by capturing significant cash rebates. The results were substantial, with Veterans United now processing hundreds of invoices monthly, two-thirds by card, and Commerce continues to support their growth with additional services like a line of credit and merchant services.


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