Case Study: Arends Hogan Walker streamlines payments and boosts efficiency with Commerce Bank Payment Hub

Arends Hogan Walker — a farm equipment dealership that now runs more efficiently

Arends Hogan Walker, a large farm equipment dealership, faced inefficiencies from a manual, paper-based accounts payable process that involved processing hundreds of checks weekly and missing early payment discounts. To address this challenge, they partnered with their primary bank, Commerce Bancshares, which recommended implementing its Payment Hub service to digitize operations.

Commerce Bank's solution involved helping Arends Hogan Walker transition to a virtual payment system, which included reaching out to suppliers to enroll them in electronic payment methods like ACH and virtual credit cards. This implementation by Commerce Bank dramatically reduced paper check usage, unlocked new revenue through virtual card rebates, and freed up staff time to automate other manual processes, resulting in thousands of dollars in monthly net gains and significantly improved operational efficiency.

Arends Hogan Walker