Case Study: Mason Jar Boutique achieves 375% revenue growth to $2.6M annual revenue with CommentSold

How Mason Jar Boutique Used CommentSold to Increase Online Sales & Annual Revenue by 375%

Mason Jar Boutique, founded by sisters Katie and Ashley, sells apparel for new and working moms and was facing rising operational and marketing costs, fragmented tooling, and the need to build authentic customer relationships. To engage shoppers in real time, reduce ad spend, and streamline fulfillment, the boutique adopted CommentSold’s live-commerce platform as a supplement to their Shopify store.

CommentSold enabled Mason Jar Boutique to move from static ads to live selling, add centralized fulfillment and automated communications, and personalize outreach during broadcasts. As a result, Mason Jar cut advertising spend by roughly 80%, acquired about 15,000 new customers, sped up shipping threefold with half the staff, lowered shipping costs 20%, achieved a 90%+ customer return rate, and grew annual revenue to $2.6M+ (about a 375% increase), with top shoppers showing $30K lifetime value.

Mason Jar Boutique

Katie Wilson

Chief Executive Officer