Case Study: Gallagher Bassett modernizes claims management with comforte

Gallagher Bassett modernizes claims management with comforte, enhancing user experience and competitiveness

Gallagher Bassett, a claims administrator, faced the challenge of modernizing its outdated "green screen" user interface on its HPE NonStop-based claims management system. The company needed to improve functionality for its claims adjusters while ensuring the application's backend remained stable. They partnered with the vendor comforte to address this.

Using comforte's solutions, Gallagher Bassett enhanced the user experience and improved its competitiveness by modernizing the application interface. The solution allowed them to leverage their existing investments in the HPE NonStop system. The vendor comforte helped GB achieve a more functional system for its primary users.

Gallagher Bassett