Case Study: Questt boosts student engagement and faster time to market with CometChat

Questt's Ed-Tech Communication Transformation Elevating the Learning Experience with CometChat

Questt, an AI-powered educational assessment and homework platform, faced significant challenges with its initial use of WhatsApp for student-coach communication. The popular messaging app lacked scalability for their growing user base and raised serious data privacy concerns, which hindered the platform's ability to facilitate secure and effective interactions. To overcome these communication hurdles, Questt turned to the vendor CometChat for a professional chat integration solution.

By implementing CometChat, Questt rapidly integrated a versatile and secure in-app chat system that enabled both one-on-one messaging and community discussions. This solution led to a transformed user experience, with over 90 daily messages sent per user and a significant increase in engagement time. The swift integration also allowed Questt to launch the feature during a critical exam period, boosting user acquisition and solidifying CometChat's role in their success.

Questt

Mohsin M.

Co-Founder & Chief Technology Officer