Case Study: LifeQuest boosts user engagement and retention with CometChat

LifeQuest's Journey with CometChat

LifeQuest, a community platform for improving relationships, sought to enhance user engagement during the pandemic by adding an in-app chat feature. They needed a solution that was reliable, customizable, and cost-effective to integrate quickly without building it in-house. This led them to partner with CometChat for its chat API and SDK.

By implementing CometChat's solution, LifeQuest rapidly integrated a customizable chat feature, including a popular "Vent Out" group. This partnership resulted in a user base growth to 5,000 active members, a user retention increase from 3% to 20%, and a dramatic extension of average session duration from 1-2 minutes to 15 minutes.

LifeQuest

Rohan Shah

Chief Executive Officer & Co-Founder