Case Study: TurboTenant improves renter communication with CometChat

How TurboTenant revolutionized rental conversations with CometChat

TurboTenant, a provider of property management software, faced challenges with its in-house chat system as its platform grew. The existing chat lacked modern features, struggled with scalability under increasing user load, and required too many internal resources to maintain and improve. To solve these issues, they sought a third-party chat solution and selected CometChat for its in-app messaging service.

By implementing CometChat, TurboTenant gained a modern chat experience with features like one-on-one and group messaging and video calling. The solution integrated seamlessly and was supported by a responsive team from CometChat. The results included a significant increase in user engagement and overwhelmingly positive user feedback, as the new system made real-time communication between landlords and tenants much easier and more efficient.

TurboTenant

Sara Capra

Senior Product Manager