Case Study: City of Pomona increases staff efficiency and secures CDBG funding with Comcate Code Enforcement Manager

Pomona, CA Leverages Technology to Increase Staff Efficiency and Secure Funding

The City of Pomona's Code Enforcement Division needed a solution to reduce the time its officers spent on paperwork and to efficiently track activities eligible for reimbursement through federal Community Development Block Grant (CDBG) funds. Facing a growing workload, the city sought a way to keep officers in the field while maintaining compliance with HUD standards. They selected the Comcate Code Enforcement Manager software to address these challenges.

Comcate's solution provided automated case management and field access to critical information, which drastically cut office time for officers. The software's time tracking and reporting features allowed Pomona to accurately account for CDBG-eligible activities by officer and census tract. As a result, the city secured annual CDBG funding, was featured by HUD as a model for proper tracking, and saved money on paper and production costs. Comcate's tools empowered inspectors to work more efficiently and respond better to citizen concerns.

City of Pomona