Case Study: Orem streamlines code enforcement with Comcate

Orem, UT Streamlines Code Enforcement with New Software

Orem, Utah faced growing code enforcement challenges from a large student population, aging neighborhoods, and more investor-owned properties, and it also needed to move its code enforcement function from the police department to Community Services. To replace its police software, Orem chose Comcate’s code enforcement software, Code Enforcement Manager, because it was professional-looking, easy to use, and fit the city’s budget and integration needs.

Comcate implemented Code Enforcement Manager to centralize cases, schedule inspections, store documents in one place, and access codes directly in the system. Orem said the software helped the team manage 120+ open cases more effectively, improved the professionalism of citations, sped up follow-up with complainants, and strengthened reporting for city leaders, helping the Neighborhood Improvement Team make a bigger difference in the community.

Orem

Kena Mathews

Community Services Manager