Case Study: City of Sedalia improves code enforcement accountability and resident engagement with Comcate

Humanizing Code Enforcement in Sedalia, MO with Modern Software

The City of Sedalia, a Missouri community of about 21,000, needed a better way to manage growing code enforcement challenges like weeds, trash, and deteriorating housing stock. Before Comcate, officers relied on notebooks, spreadsheets, and paper trails, which made it hard to track cases, answer citizen complaints, and show progress to city leaders.

Comcate implemented its code enforcement software to automate case management, improve reporting, and give council members real-time access to case details on tablets. The result was faster responses, less desk time for inspectors, fewer calls to staff from elected officials, and better visibility into performance, helping Sedalia make its neighborhoods look better and become more approachable to residents.

City of Sedalia

John Simmons

Community Development Director