Case Study: County of Del Norte cuts code enforcement paperwork by 80% with Comcate

County of Del Norte - Cutomer Case Study

The County of Del Norte, CA, faced a challenge with its code enforcement operations, which were managed by a single officer inundated with paperwork. The reliance on Microsoft Excel led to cases being lost, and the overwhelming amount of physical files required purging every three years. To address this, the county partnered with vendor Comcate to implement their Code Enforcement Manager software.

Comcate's solution was configured to the county's specific needs, digitizing violation tracking and notice generation. The results were significant: operations became 80% paperless, and court preparation time was reduced from hours to minutes. Using Comcate's reporting and search tools, the officer gained efficient access to historical data and could generate daily task lists, ensuring no cases were lost and time was spent more effectively.

County of Del Norte

David Mason

Officer