Case Study: Cottage City achieves streamlined code enforcement and greater transparency with Comcate

Cottage City, MD Delivers Best In Class Code Enforcement to Residents

Cottage City, MD needed a better way to manage code enforcement after relying on pen-and-paper case files and scattered documents with little reliable record keeping. The town turned to Comcate’s Code Enforcement software to centralize case management, inspections, reporting, and documentation in one system.

Comcate implemented the software quickly and simply, with onboarding completed in 21 days. The result was a more efficient workflow, uniform violation notices, greater operational transparency, and improved reporting to council; Cottage City also reported that the ROI had already been recovered through easier case management and lower complaint volume.

Cottage City

Charles Reading

Head of Code Enforcement