Case Study: The Carpet Company achieves faster, more reliable internet and simplified billing with Comcast Business

The Carpet Company Finds Success Through Comcast Business Services

The Carpet Company, Eugene, Oregon’s premier flooring retailer since 1984, needed a better communications partner after experiencing slow Internet, confusing bills and poor service from its previous provider. Owner David Egbert sought a triple-play solution with clear billing, quality customer support and competitive pricing to support a business increasingly dependent on online bids and digital workflows.

The company chose Comcast Business Internet, Voice and TV, gaining faster, more reliable Internet for electronic bids, straightforward billing and attentive account support that reduced service calls. Business TV also lets the showroom run Comcast Spotlight ads, and overall the new services have helped The Carpet Company modernize operations and maintain its customer-service reputation.