Case Study: Halo Blow Dry Bars, Inc achieves faster transaction processing and reliable WiFi for growth with Comcast Business

Silicon Valley’s Premier Blow Dry Bar Ramps Up Internet Speed to Keep Pace with Revenue Growth

Halo Blow Dry Bars, a fast-growing Silicon Valley salon chain expanding locations by 25%, faced slow Internet that delayed credit-card processing, frustrated time-pressed customers, and generated negative reviews. The business needed reliable 24/7 connectivity and more bandwidth to support web-based booking, a cloud POS, and growing transaction volumes.

Halo moved to Comcast Business (Deluxe 100 Plus Internet, Comcast Business WiFi and Voice), which provided faster, more reliable connectivity. As a result transactions process “lightning fast,” customer satisfaction improved, online bookings now handle the majority of appointments, and the company has the bandwidth and confidence to expand and add tablet-based services and in-chair checkout.

Halo Blow Dry Bars, Inc

Rosemary Camposano

President and CEO, Halo Blow Dry Bars, Inc.