Comcast Business
107 Case Studies
A Comcast Business Case Study
Refraction is a Reston, VA nonprofit coworking space that hosts 35 companies across 23,000 sq ft, prioritizing collaboration among tech startups, nonprofits, and artists. As its membership grew, unreliable Internet and patchy WiFi threatened members’ cloud-based workflows and day-to-day operations, creating an urgent need for scalable bandwidth and flexible voice services.
Comcast Business installed a fiber-based 1 Gbps Ethernet Dedicated Internet (scalable to 10 Gbps), Business VoiceEdge™ for meeting rooms, and Business TV in shared areas. The upgrade delivered ubiquitous, high-speed WiFi, reliable phone service that can scale with growth, and improved operational tools (mobile door access and online check-in), resulting in dependable connectivity and strong customer support.
Rae Stott
Director, Refraction