Case Study: Pfeifer Industries achieves faster broadband, reliable cloud voice and greater productivity with Comcast Business Internet and Business VoiceEdge

Pfeifer Industries Gets on the Fast Track with Comcast Business

Pfeifer Industries, a Naperville, Ill.–based manufacturer of timing belts and pulleys serving manufacturers and parts distributors worldwide, is a small team that juggles sales, customer support and shop-floor work. The company relied heavily on phone and Internet for sales and collaboration—including bandwidth‑intensive 3D CAD/CAM—and was hampered by slow, costly T1 lines and a limited legacy phone system, creating a need to boost employee efficiency and manage operating expenses.

Pfeifer replaced its T1 service with 50 Mbps Comcast Business Internet and adopted Comcast Business VoiceEdge™, a cloud-based voice and unified communications solution. The upgrade delivered fast, scalable broadband, HD voice and mobile/UC features (mobile app, Telephony Toolbar) so employees don’t miss calls, improved productivity and order handling, and reduced monthly costs while allowing easy future bandwidth scaling.

Pfeifer Industries

Jim Donovan

President, Pfeifer Industries