Case Study: Paragon Media achieves 50% faster time-to-market and increased profitability with Comcast Business Ethernet Dedicated Internet

Paragon Media Uses Comcast’s Fast Internet Connectivity to Shorten Customers’ Time to Market

Paragon Media, a turnkey master-to-market CD/DVD manufacturer serving major software companies from facilities in Seattle, Portland, and Chicago, faced a critical challenge: its T1 Internet connection was too slow to download time-sensitive customer content, delaying disc production and putting service-level agreements and customer retention at risk.

By switching to Comcast Business Ethernet Dedicated Internet and adopting a fully digital workflow, Paragon eliminated courier delays, cut customers’ time to market by about 50% (from 10–15 days to roughly five days), improved productivity by 60%, reduced connectivity costs by roughly half (saving about $12,000/year), and now consistently exceeds SLAs so customers achieve profitability faster.

Paragon Media

Chris Lamb

President, Paragon Media