Case Study: Navos Mental Health Solutions achieves faster, more secure patient care and cost savings with Comcast Business Ethernet Private Line

Navos Improves Customer Service Levels with Comcast Connection

Navos Mental Health Solutions, a Seattle-based non-profit providing mental health services, needed a secure, higher-capacity link between its main campus and a new outpatient campus. Existing T1 connections limited bandwidth, slowed access to electronic health records and critical medical data, and caused backup-related bottlenecks that reduced staff productivity and delayed patient care.

Navos deployed Comcast Business Ethernet Private Line, a private point-to-point connection that is 10× faster and supports HIPAA security. The upgrade cut backup time from 60 to 12 hours, saved about $600/month (approximately $7,200/year), sped EHR access and file transfers, enabled video conferencing for staff training, and measurably improved productivity and patient service levels.

Navos Mental Health Solutions

Jeff Coleman

Information Services Manager, Navos Mental Health Solutions