Case Study: MilkHouse Grilled Cheese achieves faster, more reliable service and remote POS access with Comcast Business and XFINITY WiFi

MilkHouse Shakes up the Fast Food Customer Experience with Comcast Business

MilkHouse Grilled Cheese and Ice Cream is a fast-casual, quality-focused restaurant with three downtown Philadelphia locations that serve time-pressed, tech-savvy commuters. Because customers order on tablets with a four-minute service guarantee and the business relies on WiFi for POS, streaming music and remote management, the owners needed a reliable, high-performance internet solution to keep service fast and consistent.

Comcast Business provided a scalable 50 Mbps Business Internet connection and XFINITY WiFi, allowing all POS terminals and customer ordering tablets to run smoothly, enabling owners to access POS systems remotely, and maintaining the four-minute delivery promise. The upgrade delivered faster, more reliable service, higher customer satisfaction and a consistently upbeat in-store experience.

Milkhouse Grilled Cheese

Shannon Heil

Owner