Case Study: Idaho Technology, Inc. achieves fast, low-latency VPN access and increased employee productivity with Comcast Business Ethernet Dedicated Internet

Comcast Metro Ethernet Connection Enables Fast Access to Company Data Through a VPN

Idaho Technology, Inc., a biotechnology company that makes pathogen detection systems, needed to give employees faster, more reliable access to proprietary data over a VPN. Their previous T1-based VPN caused high latency and long download times—especially for remote staff and during peak usage—disrupting workflows, slowing sales meetings, and risking delays in time‑sensitive clinical data submissions.

The company implemented Comcast Business Ethernet Dedicated Internet (a native Metro Ethernet on‑network VPN), which kept traffic on the Comcast network and delivered nearly five times more bandwidth with much lower latency. As a result, downloads that once took hours now take minutes, remote accounting and field access perform like on‑site connections, sales teams get instant access in client meetings, interactive video demos are supported, and overall employee productivity has increased.

Idaho Technology, Inc.

Randy Scadden

Information Technology Engineer, Idaho Technology, Inc.