Case Study: First Hospitality Group achieves reliable, cost-effective high-speed guest connectivity with Comcast Business

Comcast Helps First Hospitality Group Deliver its “Number One Amenity” to Guests Cost-Effectively

First Hospitality Group (FHG) is a Chicago‑area leader in hotel development and management with over 50 properties across eight Midwestern states and partnerships with major brands like Marriott and Hilton. Facing continually rising guest and operational demand, FHG needed to provide free, high-speed, high-bandwidth Internet that met brand minimums while keeping costs under control and maintaining highly reliable service.

FHG chose Comcast Business Ethernet Network Service — a fiber solution selected for availability, speed, cost-effectiveness, and strong account support. About 20 properties are live with more in the pipeline; installations have been smooth, technicians well qualified, and the result is reliable, cost-effective connectivity that improves guest experience and supports FHG’s plans to expand the solution across its portfolio.

First Hospitality Group

Sam Selim

Senior Director of Information Technology, First Hospitality Group