Case Study: Aero Drapery & Blind achieves reliable unified cloud communications and 2X faster Internet with Comcast Business VoiceEdge

Comcast Business Has Aero Drapery & Blind Covered with Comcast Business VoiceEdge

Aero Drapery & Blind is a Minnesota family-owned window-treatment specialist with three showrooms in the Twin Cities and about 25 employees, many of whom work remotely or travel between locations. After opening a new gallery the company was forced to add a second voice provider whose leased IP phones and service caused dropped calls, static, poor interoffice calling and multiple monthly bills, creating confusion and hurting customer service.

Aero standardized on Comcast Business VoiceEdge and Comcast Business Internet, a cloud-based unified communications solution that put all locations on one phone system with HD voice, call forwarding, a mobile app and no on-site equipment to manage. The change doubled Internet speed to 16 Mbps per showroom, consolidated billing, improved interoffice communication and mobility, and delivered more reliable service and better customer experience.

Aero Drapery & Blind

Amelia Larsen

Senior Marketing and Sales Support