Case Study: Raymond Management Company achieves HD TV upgrades, scalable high-speed Internet and simplified operations with Comcast Business

Comcast Bundles an HDTV/Bandwidth Solution for Raymond Management Company

Raymond Management, a Chicago‑area hospitality operator with roughly 1,000 rooms across two Ann Arbor sites and five greater‑Chicago venues, faced rising guest expectations for high‑definition TV and high‑speed Internet while trying to avoid costly, quickly obsolete capital investments. The company needed a reliable, scalable way to deliver HD programming and rapidly adjustable bandwidth across multiple properties.

Comcast provided a bundled solution — Ethernet Dedicated Internet, Hospitality HD and Business Voice — delivered via a single device in the PBX room with on‑site installation support. The bundle simplified maintenance (eliminating in‑room set‑top boxes), improved picture quality and guest areas, enabled fast bandwidth scaling to support larger meetings and groups, and boosted operational reliability and competitive flexibility.

Raymond Management Company

Steve Dettman

Information Technology Director, Raymond Management Company