Comcast Business
107 Case Studies
A Comcast Business Case Study
Cheers Boston, the iconic Beacon Hill restaurant and events group that draws nearly a million visitors a year and operates multiple high‑profile venues, faced persistent connectivity problems, slow network performance, rising IT operating costs and unacceptable vendor response times that were impacting operations and guest services.
The organization standardized on Comcast Business — deploying Business Internet, Business Trunks, Business TV and Xfinity WiFi — to consolidate voice lines via its existing PBX, use bandwidth more efficiently and get local sales and service support. The change delivered up to 14x faster internet at the flagship site, significant annual cost savings across locations, more reliable guest and event connectivity, and a scalable infrastructure for future growth.
Gail Richman
Director of Procurement, Cheers Boston