Case Study: ngena achieves rapid global delivery of NFV-based hybrid VPN services with Comarch

ngena - Customer Case Study

ngena GMBH, the Next Generation Enterprise Network Alliance of leading international telecommunications providers, needed a way to deliver standardized, secure global hybrid VPN services built on SDN/NFV while unifying and automating BSS/OSS processes across multiple partners. To meet tight launch timelines and support sales, ordering, billing, fulfillment and assurance, ngena selected Comarch’s BSS/OSS platform, including CRM, self‑service portals, customer order management, convergent billing, ITSM, performance management, service fulfillment and service assurance.

Comarch implemented a catalog‑driven, multi‑tenant BSS/OSS solution integrated with the global SDN/NFV orchestration (planned Cisco integration) and delivered via an agile rollout. The Comarch platform automated order‑to‑activate, real‑time billing and assurance workflows, improving visibility and reducing mean time to repair while targeting faster time‑to‑market (service launches within 12 months) and simplified global provisioning for ngena’s alliance partners.

ngena

Marcus Hacke

Founder & Managing Director