Case Study: Mobile Vikings achieves full MVNO transformation and unified multi-brand BSS with Comarch Smart BSS

MVNO Transformation and BSS Overhaul for Three Mobile Vikings NV Brands

Mobile Vikings (part of DPG Media) needed to consolidate three brands — Mobile Vikings, Stievie and JIM Mobile — and transform from a Light MVNO to a Full MVNO with a single convergent BSS able to handle loyalty transactions, omnichannel streaming, partner-distributed prepaid offerings and complex OCS integrations. Comarch was chosen to deliver the transformation and provided Comarch Smart BSS and Comarch Wholesale Billing as the core products.

Comarch implemented the solution in an 18‑month SaaS project, integrating two parallel OCSs, migrating about 350,000 subscriptions within a four‑month migration window and fully integrating billing with Mobile Vikings’ financial systems. The deployment enabled seamless customer migrations with no customer interaction, supports over 300 million monthly charging records, improved KPI reporting and simplified partner onboarding — allowing Mobile Vikings to operate as a scalable Full MVNO in the Belgian market.

Mobile Vikings