Case Study: Idea Bank achieves faster, centralized commission settlements and improved sales performance with Comarch Commission & Incentive

Idea Bank - Customer Case Study

Idea Bank, a fast-growing Polish bank serving entrepreneurs through a multi-channel sales network, faced time-consuming, error-prone commission calculations managed in spreadsheets as its distribution expanded. To centralize settlements and speed up incentive compensation, Idea Bank selected Comarch and its Comarch Commission & Incentive solution.

Comarch implemented Comarch Commission & Incentive, integrating multiple sales data sources into a single repository, enabling business administrators to parameterize rules, perform reconciliations and access real-time sales and commission data; the system was launched within eight months. The Comarch solution delivered faster, transparent commission processing, significant reductions in settlement errors and malpractices, automated recalculations after data corrections, shorter time-to-market for commission changes and freed staff to focus on sales, improving sales performance.

Idea Bank

Małgorzata Schön

Director of Commission System Department