Case Study: NCC Industry AB achieves stable Dynamics 365 Finance & Operations management with Columbus

Stable and strategic management of Dynamics 365 Finance & Operations for NCC Industry’s transformation

NCC Industry AB, a Swedish manufacturing company providing road construction materials and services, faced challenges in managing its newly implemented Microsoft Dynamics 365 Finance & Operations system. With a large backlog of change requests and difficulties in tracking activities, the transition from project to stable operations was complex, hindering their larger business transformation goals. Columbus was engaged to provide Application Management Services (AMS) to create stability.

Columbus implemented a structured AMS solution, providing a single point of contact and a shared digital workspace to consolidate communication and planning. This created a transparent and efficient process for handling incidents, service requests, and the frequent updates to the Dynamics 365 platform. As a strategic partner, Columbus's proactive approach and broad expertise provided NCC Industry with greater operational stability, enabling smarter decision-making and supporting their ongoing business transformation.

NCC Industry AB

Fredrik Grenander

IT Manager