Case Study: Normet achieves faster B2B eCommerce launch with Columbus and Commercetools

Normet - Customer Case Study

Normet, a world-leading technology company specializing in mining, tunnelling, and civil engineering, faced a challenge in its B2B sales process. It had no online sales channel, forcing customers to place orders via time-consuming phone calls and emails. Needing a modern, flexible solution to digitize its catalogue of over 65,000 specialized spare parts, Normet partnered with Columbus and chose the commercetools platform for its MACH-based architecture.

Columbus implemented the digital commerce solution, delivering the project two weeks ahead of schedule and within budget. The new platform provided Normet’s customers with clear visibility into product pricing, availability, and details, which led to increased sales and new opportunities for upselling and cross-selling.

Normet

Mathias Nyman

Sr. Manager, Digital Customer Excellence