Case Study: Litehouse Foods drives successful ERP transformation with Columbus

Litehouse Foods strengthens ERP adoption across 1,200 employees with Columbus

Litehouse Foods, a growing food and beverage business, faced a challenge with its 25-year-old legacy systems that lacked the scalability and modern capabilities needed to support its multi-site operations. The company partnered with vendor Columbus to implement a new Infor CloudSuite Food & Beverage ERP platform, recognizing that preparing its 1,200 employees for this change was as critical as the technology itself.

Columbus introduced a formal Organizational Change Management (OCM) program, a first for Litehouse, which included structured planning, employee engagement workshops, and the use of tools like the Change Journey Navigator to understand the human impact of the transformation. This people-first approach strengthened adoption, improved collaboration, and embedded a new culture of transparency and shared ownership across the organization, ensuring the long-term success of the program.

Litehouse Foods