Case Study: Charterhouse Holdings achieves major efficiency gains with Columbus and Medius

Charterhouse Holdings cuts month-end expenses to 10–15 minutes with Columbus

Charterhouse Holdings, a UK-based garment manufacturing and personalisation company, faced challenges with a fragile accounts payable process that could not handle its complex, multi-line international supplier orders. The company also relied on a manual, paper-based system for employee expense management that consumed a disproportionate amount of staff time. To address this, they partnered with Columbus to implement the Medius AP Automation and Expense Management solution.

Columbus implemented Medius to create a modern, digital platform that integrated with the company's ERP. The new AP solution reliably handles complex orders and has successfully completed an upgrade cycle. The expense management system eliminated paper, speeding up claims and approvals. This has delivered major efficiency gains, freed employees from non-value-added tasks, and improved the employee experience, all without increasing headcount.

Charterhouse Holdings