Case Study: Charterhouse Holdings achieves faster, more seamless e-commerce performance with Columbus and Optimizely Commerce

Charterhouse Holdings - Customer Case Study

Charterhouse Holdings, a UK-based garment manufacturer, faced significant challenges with its previous e-commerce platform, which was deeply integrated with Microsoft D365. The integration caused conflicts during updates, forcing the website offline and resulting in lost sales. The platform also struggled with performance and scaling during peak traffic, which limited the company's promotional activities. Seeking a robust solution, they turned to vendor Columbus.

Columbus implemented the Optimizely Commerce platform to seamlessly integrate with the existing ERP system. This solution provided a tenfold increase in page load speeds, allowed the website to remain online during system upgrades, and enabled the company to handle peak traffic effectively. The enhanced customer experience and operational efficiency have positioned Charterhouse for future growth with new advanced features.

Charterhouse Holdings