Case Study: Adventure Ready Brands improves ERP performance and support with ColumbusCare Application Management Services

Adventure Ready Brands partners with Columbus for Application Management Services

Adventure Ready Brands, a manufacturer of outdoor recreation and first aid products, faced significant operational challenges after the departure of a key internal expert on their Microsoft Dynamics NAV system. This created a dependency on single personnel and revealed a lack of knowledge to fully leverage their ERP solution. They turned to their longstanding technology partner, Columbus, for Application Management Services to address these issues.

Columbus implemented its ColumbusCare AMS to provide proactive and reactive support. The solution involved resolving a critical performance issue, providing comprehensive knowledge transfer, and optimizing operations with NAV add-ons. This restored normal system performance, empowered the customer's team with deeper ERP understanding, and supported the company's expansion initiatives. Adventure Ready Brands reported a highly effective remote working relationship with Columbus, praising them as knowledgeable partners who helped keep operations running efficiently.

Adventure Ready Brands

Ann Thetonia

Accounting Manager