Case Study: TelServ achieves simpler global inbound number delivery with Colt Technology Services

When global providers want global telephony, it’s TelServ they turn to

TelServ, a global provider of full inbound number services in telecommunications, faced the challenge of simplifying delivery of a complex international inbound numbering business. To support its customers across many countries, TelServ worked with Colt Technology Services and used Colt Intelligent Network services and the Colt Voice On-Demand Portal to help manage inbound numbers more efficiently.

Colt Technology Services implemented a standardized, automated service model that let TelServ order, activate, port, and support numbers through one real-time portal across 13 European countries. The result was less manual effort, faster operations, and a more consistent service experience; TelServ also benefits from Colt’s quality and responsiveness, helping it scale global telephony services with less operational overhead.

TelServ

Johan van der Lijcke

Chief Operations Officer