Case Study: Masergy achieves secure, high-performance European network connectivity with Colt Technology Services

Unlimited flexibility meets unparalleled service for Masergy’s customers

Masergy, a telecommunications and IT service provider, needed reliable last-mile access to support its global plans for high-performance hybrid networks, managed security, and cloud communication solutions. To meet that challenge, it turned to Colt Technology Services and Colt Ethernet Services to deliver secure, high-performance local access across Europe.

Colt Technology Services implemented a robust Ethernet connectivity solution for Masergy, delivering more than 500 Ethernet connections across 20 countries in Europe. The partnership helped Masergy maintain strong service levels, quickly resolve network issues, and support an industry-leading NPS of 70.3, while sustaining its promise of exceptional customer experience and 100% real-time packet delivery.

Masergy

Cam Anderson

Senior VP Global Operations