Case Study: InterCall achieves reliable global conferencing growth with Colt Technology Services

InterCall leads the market as conferencing takes off worldwide

InterCall, the world’s largest conferencing and collaboration services provider, needed a way to deliver high-quality conferencing at rapidly growing global volumes while staying compliant with complex European numbering regulations. It also wanted partners that could support a move from legacy platforms to IP-based service delivery, and it turned to Colt Technology Services for connectivity, dial-in numbers, and data centre support.

Colt Technology Services implemented pan-European network services, Carrier VoIP, Ethernet Private Network, and data centre hosting to carry InterCall’s conferencing traffic reliably and expand capacity as needed. The solution gave InterCall end-to-end control, better visibility, and fully compliant local and toll-free numbers across key European markets. As a result, InterCall now supports hundreds of millions of conferencing minutes each month in EMEA, with Colt handling a significant share of that traffic and helping the company scale smoothly in 100Mbps increments.

InterCall

Amanda Thomas

VP Telecoms EMEA