Case Study: IMSolutions achieves greater payment reliability and over 15% lower operational costs with Colt Technology Services

IMSolutions reduces the rate of technical incidents by 20% with Colt, improving its payment rate by 12%

IMSolutions, a payment solutions company in the technology sector, needed a stable and secure environment for its internal and external communications and connectivity. As its payment platform grew, it required reliable hosting, managed connectivity, and voice services to support high transaction volumes, protect sensitive data, and prepare for future expansion.

Colt Technology Services implemented a tailored solution for IMSolutions using VoIP Dedicated, LanLink 100Mb, DCS co-location services, and a flat rate voice plan. With Colt’s support, IMSolutions improved service stability and scalability, cut “KO transactions” by around 20%, increased payment rate by nearly 12%, achieved an accumulated ROI lift of 7% to 10%, and reduced operational and back office costs by more than 15%.

IM Solutions

Javier Bartolomé

Technology Director