Case Study: Vinfen achieves smoother benefits enrollment and 359 voluntary benefit enrollments with Colonial Life

Vinfen enrolls 359 voluntary benefit policies with Colonial Life

Vinfen, a health and human services company, faced the challenge of ensuring its 3,000 employees understood a transition to a new medical and dental benefits carrier. They needed to manage mandatory enrollment via a new system and communicate a new surcharge for spouses with other coverage options. Colonial Life partnered with them to provide benefits education and enrollment support.

Colonial Life facilitated a smooth transition by providing personalized benefits counseling and decision support. Their team simplified the process through on-site fairs, call center support, and self-enrollment options. This solution resulted in a 5% increase in medical subscribers and the enrollment of 359 Colonial Life voluntary insurance policies, which help manage out-of-pocket costs.

Vinfen