Case Study: DNB Bank drives digital transformation and better customer value with Collibra

DNB Bank cuts data cleanup time from 80% to 20% with Collibra

DNB Bank, Norway's largest bank, faced a common industry challenge: driving digital transformation amid competitive pressure, demanding customers, and strict regulations. The bank struggled with over 900 data silos, creating technical debt that fragmented customer data and hindered goals like achieving a single customer view and regulatory compliance. To address this, DNB partnered with vendor Collibra to build a foundation for better data use.

The solution centered on a business-led digital data architecture leveraging the Collibra platform for data cataloging, governance, and compliance. This created a collaborative environment to liberate data from silos. Results included operational improvements, like allowing analysts to spend more time on analysis than data cleaning, and new data-driven services. These included a churn algorithm to retain at-risk customers and benchmark reports for corporate clients, demonstrating tangible value from DNB's partnership with Collibra.

DNB Bank