Case Study: Barry Callebaut achieves a single source of truth for trusted master data with Collibra

Barry Callebaut - Customer Case Study

Barry Callebaut, the global chocolate and cocoa manufacturer with more than 10,000 employees and 50+ production facilities, faced a systemic problem: business users couldn’t easily find or share trusted master data and knowledge was trapped in people’s heads. To address this, Barry Callebaut selected the Collibra Data Governance solution to capture documentation, structure searchable master data, and formalize processes for new data requests and approvals.

By deploying Collibra as a single source of truth, Barry Callebaut created an intuitive, searchable portal, formalized approval workflows and stakeholder validations, and rolled out governance for priority data fields. Collibra improved data discoverability (a “Google-like” experience), increased the percentage of “first-time-right” data entries, sped onboarding and user self-sufficiency, and enabled the company to extend governance from material masters to customer, vendor, HR and KPI definitions. Collibra now steers Barry Callebaut’s data quality and governance efforts.

Barry Callebaut

Koen Verbustel

Master Data Manager