Case Study: Pyramid Healthcare achieves 75% more patient payments with Collectly

Pyramid Healthcare boosts patient payments by 75% with Collectly

Pyramid Healthcare, a provider of behavioral health services across more than 80 locations, was struggling with an outdated billing system. This led to a high volume of patient complaints, a significant backlog in payments, and severe operational inefficiencies due to manual processes. To address these challenges, they partnered with the vendor Collectly to modernize their patient financial experience.

Collectly implemented its digital billing platform to streamline Pyramid Healthcare's revenue cycle. The solution provided transparent billing statements and improved communication channels. This resulted in a 75% increase in timely patient payments within two months, a major reduction in administrative burdens, and a significant boost in overall client satisfaction.

Pyramid Healthcare