Case Study: MCR Health achieves 110% increase in patient payments with Collectly

MCR Health boosts patient payments 110% with Collectly

MCR Health, the largest Federally Qualified Health Center in Florida, faced significant challenges in collecting payments from its self-pay patient population. Their mission to serve an underserved community meant they could not use aggressive collection tactics, and their highly mobile patients were often difficult to reach through traditional methods. To address this, they partnered with Collectly for its patient billing and engagement platform.

By implementing Collectly's automated, mobile-friendly system, MCR Health was able to engage patients directly on their phones with easy payment options and multilingual support. The solution from Collectly led to a remarkable 110% increase in patient payments within just one month. This dramatic boost in revenue provided immediate cash flow to invest in patient care and services while also increasing operational efficiency by reducing the administrative burden on staff.

MCR Health